KnowledgeSync’s purpose is to automatically monitor business information for critical, time-sensitive conditions of data across an organisation and to respond to those conditions in a timely and intelligent manner.

1. Real-time Alert Messaging (via e-mail, fax, pager, PDA, cell phone, FTP, and web browser) based on critical, time-sensitive application data.

Roll over the bullet points for examples!

• Send alerts based on data conditions within a single application

• Send alerts based on data conditions across multiple applications

• Send alerts about ‘exception management’

• Trigger alerts that cause application updates
  

2. Dynamic E-Mail Analysis, Response, and Processing.

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• Monitor any incoming e-mail messages for critical, time-sensitive content and auto-respond to the sender of the message

• Re-direct incoming e-mails based on the content of the incoming mail message

• Map information from an incoming mail message to the corresponding client record in an underlying database and automatically notify the appropriate person(s)

• Automatically add (or update) the application that contains a client’s record with the details of an incoming e-mail message

• Log outgoing e-mail messages within a client’s record in an underlying application
  

3. Report Distribution for Crystal Reports (via e-mail, fax, FTP, and web browser).

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• Automatically generate and distribute Crystal Reports on a periodic basis

• Dynamically generate and distribute Crystal Reports based on the occurrence of specific conditions within an application

• Enable a Crystal Report ‘auto-request’ system via e-mail
  

4. Monitor Operating Environment Events.

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• Check for low disk space or memory errors

• Check for tasks or programs that are (or are not) running

• Check for files that are present or absent

• Check for new (or updated) files that need to be distributed